Subscription Tutorial

Subscribe SIM plan

Activate SIM

Activate eSIM

1

Apply for a MO+ SIM

2

Proceed to payment and registration and SIM will be delivered to your door / eSIM will be sent to your email address within 5 working days

3

Have your SIM card delivered directly to your door/eSIM card to email address, and follow steps to activate them

1

Click the button below and login to your account with your registered email address.

Activate SIM now!

2

Register and input the last 11 digits shown on the back of your SIM card.

3

Insert the SIM Card to your device on selected service start date. (If it shows no signal, please restart.)

4

Activate SIM and you can use it after the activation date!

iOS

1

Go to Settings. Tap Cellular

2

Tap Add eSIM

3

Tap Other Options

4

Tap Use QR Code

5

Tap Scan QR Code

6

Use your iPhone to scan the QR code

Android

1

Go to Settings

2

Tap “Connections”

3

Tap “SIM card manager”

4

Add mobile plan

5

Add using QR code

6

Scan the QR code

eSIM FAQ

• Why choose eSIM?
  As long as the customer's mobile device is eSIM-compatible, they can easily switch from a physical SIM to an eSIM to connect to the network. This allows for quick activation and setup, without the worry of losing or damaging a physical SIM card. While some devices may only have one physical SIM slot, eSIM-compatible devices typically support multiple eSIMs simultaneously, offering greater flexibility in usage.​
• How to apply eSIM?
  Customers can visit Mo+ to apply for eSIM service. Upon successful application, a confirmation email containing the eSIM QR code will be sent. Customers can follow the instructions in the email to install and activate the eSIM. Please note: the QR code will expire after it is scanned and cannot be reused.
  After successfully installing the eSIM, customers should reboot their device or toggle airplane mode on and off to reconnect to the mobile network.
• Will converting physical SIM to eSIM affect my current service?
  Converting to eSIM is considered a SIM card replacement. Customers can enjoy up to 3 times service fee waivers per year, thereafter $50 will apply to each request. Your mobile number and existing service will remain unchanged after the conversion. Once the eSIM is successfully installed, please reboot your device or toggle airplane mode on and off to reconnect to the mobile network. 
• How to transfer my eSIM to another device?
  Once installed, an eSIM cannot be removed or directly transferred to another device—doing so will render the eSIM invalid. To transfer your eSIM to a new device, please Click here to apply for SIM replacement. Customers can enjoy up to 1 times service fee waivers per year, thereafter $50 will apply to each request. (Effective from 1 May 2026)
  
  Upon successful activation of a new eSIM, the physical SIM or eSIM in your original device will become invalid. However, your account information — including account balance, purchased service packages, and rewards will remain unchanged.
  
  The eSIM QR code included in the confirmation email will expire once downloaded and cannot be reused. Simply follow the instructions in the email to install and activate your eSIM.

Attention:
Your personal data needed to be the same as your donor network operator. Double check the service porting date to avoid any suspension fee of previous donor network operator is caused. You need to upload the code of Prepaid SIM if you are port-in from prepaid SIM. Click here to contact MO+ “Here to Help” if you cannot receive SIM card.